Non-English language translation best practices

Maintenance Connection supports multiple languages, allowing each user to view the application in their desired language. By implementing the best practices given in this article, translations can display throughout nearly the entire the system. These best practices include an overview of how translations work in MC, as well as instructions for system administrators and/or IT personnel to improve upon the standard multi-language functionality.

Each user can define the language displayed in their MC sessions by selecting their preferred language from the login page or using the language control in the top right corner of the Main Application (MRO).

Labels on the screen then display in the chosen language. The first time you select a language other than English, the system translates labels on the fly using Google Translate. The system then stores these translations for the future for quicker access.

This feature only translates labels into the chosen language. Data stored within the fields/cells of the system displays in the language in which it was entered.

Given the limitations of Google Translate, the following segments give some ways to improve translations for your system.

Users with access to the Smart Label Manager can improve language display by manually translating labels as needed.

1. Make sure you have already changed the language display to your preferred language, as described in the previous segment.

2. Open View>Settings and select Smart Label Manager.

   All editable labels are underlined.

3. Hover over an editable label and update it as needed.

Updates to language displays via the Smart Label Manager only affect the logged-in user.

Maintenance Connection has put together language packs for French, Spanish, and German to improve upon Google Translate.

These language packs save a custom language display for a user. Once you install a language pack, you can access the language display by selecting the (Custom) option associated with the chosen language. For example, after installing the French language pack, select the French (Custom 1) option to view the installed translation.

Here are some things to keep in mind about these language packs:

• The Spanish language pack verifies translation accuracy for almost 90% of the system.
• The French and German language packs verify translation accuracy for almost 50% of the system.

In order to improve translations in areas of the system not verified by the language packs, users need to manually translate these areas with the Smart Label Manager, as described in the previous segment.

Reach out to our Support team or your account executive to learn more about installing a language pack.

The language display defined in the Main Application (MRO) carries over to the user's sessions in MC Express. Technicians who do not typically access the Main Application (MRO) may need assistance from their system administrator in setting up their preferred language for MC Express.

Installed language packs applied in the Main Application (MRO) should also carry over to MC Express, but updates made to a language display using the Smart Label Manager do not carry over. If you need assistance manually improving translations in MC Express, submit a request to our Support team.